Holiday houses in New Zealand
On HolidayHouses.co.nz you are able to browse the site without giving us any personal information, however we do require personal information if you use some of our services (such as sending an enquiry to a house owner, or listing a holiday house with us).
The information we collect on our site may include your name and physical address, and contact details (including your email address). Some services on the site require you to login in which case we will also record a username and password for you.
If we hold personal information (as defined in the Privacy Act 1993) about you, we may use this information to:
- provide our services for you;
- promote and market our services to you;
- collect money you owe us;
- obtain a credit check about you. If we do this, we may give you information to a credit report, and it may be used to update the information the credit reporter holds about you, and given to others when they provide services to their other members
If you do not provide information we reasonably require to us, we may not be able to provide our services to you.
Use of your information
Holiday Houses does not sell or rent your personal information to third parties.
We only collect personal information from you that we need to perform a service you have requested. For example if you list a house with us we need the details of the property to show on the website, your email address so other people visiting our site can contact you about renting the property, and your contact and billing information for our site administration.
If you are looking for a house you may also use features that require us to store your information, such as signing up for email alerts. In that case we would need to store your email address and login information (username and password).
We may also (at your request) store some personal information to make it easier for you to use our site (e.g you can ask us to remember your details so you donât have to enter them every time you make an enquiry about a house).
If you purchase a listing on surf.co.nz or snow.co.nz you acknowledge that we will pass your listing information, including your address and contact details, to NZXSPORTS.COM Limited, the publisher of those websites.
Your contact information is also used to contact you when necessary.
Who can see my information?
Your information is safe and secure and we do not publish any of your information without your approval.
We release account and other personal information only when we believe release is appropriate for legal compliance and law enforcement.
Any holiday house details that the house owner wishes us to publish will be shown on our website. Owners can choose not to show various details if they choose, such as the house address or even the complete listing.
The only information the public can see with regard to renters is their usernames and comments in the ratings pages. We do however send your real name to house owners when you make a comment on their houses. This is so they can identify you as a guest and get a fair chance to respond to your comments.
If you make an enquiry about a house we will send all of that information to the house owner, and will keep a record of the enquiry for administration of the site.
Where Holiday Houses uses third parties to undertake services, we may provide those third parties with some of your information if it is required to fulfil those services. For example, we use third party software (such as marketing automation software) that holds your information, sometimes overseas. We require any third party to undertake strict precautions to protect your information against unauthorised use or disclosure.
Updating Your Personal Information
Holiday Houses provides you with ways in which you can alter your personal data, including changing your email address, password, phone number, etc.
You have the right to see the information we hold about you and to correct that information if you believe it is incorrect. This can generally be done directly on our website.
From time to time you may receive emails from us - this may be relating to your Holiday Houses account, confirmation of a service request, an email alert about new holiday houses or an update about new features, or newsletters.
You are able to "opt out" of most of these emails by either following the unsubscribe link on our emails, or by checking a box on your account preferences.